Support & Shopping

Your questions, our answers

Quickly find information on shipping, returns, sizing, and payment. If you need help, our team is here for you.

Orders are usually prepared within 24–48 hours (excluding weekends). Standard delivery then takes 2 to 5 business days depending on the destination.

You have 14 days after delivery to return an item, unworn and in its original packaging. Contact support to receive the instructions and return address.

Refer to the size guide and compare your measurements (bust, waist, hips). If you're between two sizes, choose the larger one for a more relaxed fit.

We accept major credit/debit cards as well as the secure payment options available at checkout.

If the order hasn’t shipped yet, we can sometimes change or cancel it. Contact us as soon as possible with your order number.

Some items return to stock seasonally. Add the item to your wishlist and watch new collections, or contact support for an estimate.

Once shipped, you'll receive a confirmation email containing a tracking link. You can also check your account area if you have one.

Follow the care label instructions, use a gentle wash, and air dry. For delicate fabrics, professional cleaning is recommended.

Need help?

Our team responds with care to support you before and after your purchase.

  • support@freelinity.com
  • +78 999 443
  • Paris, France

Shipping & Returns

A premium shopping experience—simple and reassuring.

  • Parcel tracking available
  • Secure payment
  • 14-day returns

Testimonial

Style is a way to say who you are without speaking. It's about self-expression and confidence.

- Jane Doe

- Jane Doe

Clothes are not just fabric. They tell a story, reveal emotions, identity .

- Jane Doe

- Jane Doe

Fashion goes beyond clothing. It reflects who we are, how we feel, and the world around us.

John Doe

John Doe

Fashion is art we live in every day. It defines our choices, moods, and individuality.

John Doe

John Doe

Our Brands

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