Shipping & Returns
We keep things simple: fast delivery, clear timelines, and returns that feel effortless. This page is designed to answer the most common questions in a clean, fashion-forward way.
Quick note
If you need help with an order, include your order number. Our support team replies within 24–48 business hours.
Shipping
Orders are prepared Monday to Friday. You will receive a tracking link as soon as your package leaves our studio.
- Processing time: 1–2 business days
- Standard delivery: 3–6 business days
- Express delivery: 1–3 business days (where available)
International shipping
Customs duties may apply depending on your country. Any fees are collected by the carrier.
Delivery updates
Tracking is updated by the carrier. Some routes update less frequently during transit.
Returns
You have 14 days from delivery to request a return. Items must be unworn, unwashed, and returned with original tags and packaging.
- Start a return by contacting support with your order number
- Refunds are issued to the original payment method after inspection
- Final-sale items are not eligible for return
Payments
We accept major cards and secure online payments. Your payment information is processed by certified payment providers and is never stored on our servers.
Privacy
We only use your data to fulfill orders and improve your shopping experience. You can request access, correction, or deletion of your data by contacting support.